Ixora Studios' Privacy Policy (11/09/2012)

Ixora Studios' Privacy Policy is designed to provide clarity about the information We collect and its use in conjunction with our games. By accepting our Privacy Policy and Terms of Service in registration or game installation, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

This Policy shall be governed by and construed in accordance with the laws of Singapore and the parties agree to submit to the non-exclusive jurisdiction of the courts of Singapore.


1. Introduction

Hereinafter, "Us" "We" or "Ixora Studios" will refer to Ixora Studios Pte. Ltd. (201212258C) of Singapore.

This Privacy Policy describes:
- The information We collect, how We do so and the purposes of our collection
- How We use and with whom We share such information
- How you can access and update such information
- How We protect the information We store about you
- The choices you can make about how We collect, use and share your information

If you access our games from a third party service, such as, but not limited to, Facebook, Google+ and Kongregate, you may also be required to also accept the Terms of Service and Privacy Policy of that particular service provider.


2. Information We Collect

2.1 Third Party Services

When you access any Ixora Studios game through any third party service, you allow Us to access certain information from your profile for that service. The information you allow Us to access varies by game and service, and it is affected by the privacy settings you and your social connections establish with the third party service.

We access and store and use some or all of the following information, as allowed by you and the third party service:
- Your Name (typically publically available).
- Your Profile Picture (typically publically available).
- Your User Identification Token, which is used to identify yourself as a unique entity on the third party service (typically publically available).
- The E-mail address you registered with the third party service (as allowed by you).

By accessing any of our products through third party services, you are authorizing Us to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the third party service could provide Us through their Application Programming Interface ("API").

2.2 Direct Registration

In the event that you access an Ixora Studios game directly at an Ixora Studios URL, without any association with a third party service, you may be required to provide Us with a valid E-mail address for Us to identify you as a distinct user, as well as a account password for protection.

2.3 Payment Information

All our modes of payments are handled by third party service providers, such as, but not limited to, Facebook Credits. We DO NOT store any information with regard to your mode of payment, such as credit card numbers or bank account numbers. We may, however, store transactional data such as your User Identification Token and the goods you purchased, to help Us serve you better in case of a dispute. To be absolutely sure how your mode of payment information is handled, please check with the third party payment service you are using.

2.4 Technical and Usage Information

We DO NOT store any information which can identify a device used to access any of our games, such as MAC addresses. We do, however, store statistics of machines used to access our games, including, but not limited to, Operating Systems, Hardware Specifications and country of origin. None of this data can be traced back to a specific user.

Player game usage statistics such as, time played, high scores and log-in times are stored.


3. How We Collect Information

3.1 Third Party APIs

If you access any of Our games through third party services, We only collect information that you, and the third party service you use, have authorised Us to access. This is done specifically and ONLY through third party service APIs.

3.2 Direct Request

If you happen to access any of our games without any association to a third party service, all information We collect will be requested directly from you. Specifically, this information WILL be SEEN and SUBMITTED by you, upon request. We DO NOT run background services or programs, such as Cookies, which collect data without your explicit knowledge.


4. How We Use Collected Information

We collect, store and use your information to provide you with a smooth, efficient, and enjoyable customized experience. Specifically, We use information collected from you in the following ways:
- To create your game accounts and allow play of Our games
- To enable user-to-user interaction
- To provide technical support and respond to user inquiries
- To prevent fraud or potentially illegal activities, and enforce our Terms of Service
- To notify users of in-game updates and promotions
- To provide in-game leader boards and promote in-game player achievements
- To solicit input and feedback to improve Our products and services


5. Access to Collected Information

5.1 Ixora Studios Employees

Collected information is stored separately per game. Only Ixora Studios Employees involved directly with the development or support of the specific game in question will have access to the stored data.

5.2 Other Players

In order for Us to facilitate user-to-user interaction, other players will be able to see Information about you which is typically publically available. Please refer to Section 2.1 for the types of data We classify as "typically publically available".

5.3 Safety and Compliance With Law

Ixora Studios is a Singapore based company. We are bound by the laws of Singapore and intend to comply fully with them. Collected information may be shared with the relevant authorities and / or parties in regard to the following scenarios:

- We are required to disclose the information in response to legal process, such as, but not limited to, a court order, search warrant or subpoena.
- To satisfy any applicable laws or regulations.
- Reporting of information to relevant authorities where We believe that any Our games are being used in the commission of any criminal offense.
- Reporting of information to relevant parties when We have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally.
- Disclosure of information to relevant parties in order to legally protect Our rights and / or property.

5.4 Merger or Acquisition

In the event that We undergo a business transition, such as a merger, acquisition by another company, or sale of all or a portion of Our assets directly related to any product or service you use, We may, at Our discretion, fully or partially transfer collected information to the successor organisation.


6. Linked Sites and Advertisers

Our websites and games may contain advertisements from companies other than Ixora Studios that may link to their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly.


7. Security of Your Information

Ixora Studios values you as a customer. We are committed to serving you as best We can, including safeguarding your information against unauthorised access.

For games accessed through third party services, access to Our game and your data may be compromised if your access to the third party service is compromised. For games which you have directly registered with Us, your data will be protected the personal password you supplied during registration. It is, therefore, of utmost importance that you protect and maintain the security of your direct registration and / or third party service account. Ways in which you can do this are by adopting good password security practices and always remembering to log out of accounts after use.

Unfortunately, the transmission of information over the Internet is never completely secure. Although We strive to protect your personal data, We cannot guarantee the security of your data while it is being transmitted to Us; any transmission is at your own risk. Once We have received your information, We have procedures and security features in place to try to prevent unauthorized access.

If We have reason to believe that there has been a security breach, We will make a best effort attempt to notify you of the breach. This will include, but is not limited to, sending you an E-mail notification if We have a record of your E-mail address and placing notifications in games, services and websites.


8. Policy Changes

If We decide to make material changes to our Privacy Policy, We will make a best effort attempt to notify you. This will include, but is not limited to, sending you an E-mail notification if We have a record of your E-mail address and placing notifications in games, services and websites. You should periodically check this page for updates.


9. Accessing and Controlling Your Personal Information

If you wish inquire about, access, change or delete the information We have collected about you please contact Us directly (See Section 10.).

Listed below cases in which you may want to contact Us:
- If you no longer want Us to make active use of your information, I.E. account deletion.
- If you have reason to believe that collected information about you is incorrect and is affecting game play or service.
- If you wish to verify the specific fields of information about yourself which Ixora Studios has stored.


10. Contacting Ixora Studios

If you have any questions, comments or concerns regarding our Privacy Policy and / or practices, please send an e-mail to contact@ixorastudios.com.